We're Here to Help! 💕
Have questions? Need support? We'd love to hear from you!
Email Us
Get a response within 24 hours
support@thedayswekeep.com
Live Chat via Whatsapp
Chat with our support team
Available 9 AM - 6 PM EST
Call Us
Speak with a real person
Request a Call
Send Us a Message
Data & Account Deletion
For data or account deletion requests, please use the contact form. Make sure to include the required information:
Name: as It appears in your account.
Email: The email address you used to register your account.
Subject: select [Account deletion or Data deletion]
Message: Enter your account number at the top, and then write your message or any additional information .
Quick Help Topics
âš¡ Quick Response Times
- • Email: Within 24 hours
- • Live Chat: Instant during business hours
- • Phone: Immediate assistance
- • Emergency Issues: Within 2 hours
Frequently Asked Questions
How do I reset my password?
Go to Settings > Account > Change Password. You can also use the "Forgot Password" link on the login screen.
Can I share my baby's photos with family?
Yes! You can invite family members to view specific albums or milestones. Go to Settings > Sharing to manage access.
Is my data backed up automatically?
Premium users get automatic cloud backup. Free users can manually backup their data anytime from Settings > Backup.
How do I cancel my subscription?
Go to Settings > Subscription > Cancel Subscription. You'll keep access until the end of your billing period.
Still Have Questions?
Our friendly support team is always here to help. We typically respond within 24 hours and love hearing from our Baby Bloom families!